Privacy Policy
1. INTRODUCTION
Welcome to QUAMOR ("we," "our," "us," or "the Company"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at quamor.co, fill out a contact form, receive communications from us, or interact with us in any way.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our website.
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2. WHO WE ARE
QUAMOR is a business partnership firm operating between Israel and Vietnam. We help companies manufacture in Vietnam and expand their technology into the Vietnamese market.
Company name: QUAMOR
Website: quamor.co
Email: contact@quamor.co
Phone: +84 359 969 101
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3. INFORMATION WE COLLECT
We collect information in the following ways:
A. Information You Provide Directly:
- Contact Form: First name, last name, email address, phone number, and project details when you submit an inquiry through our website.
- Email Communications: When you correspond with us by email, we collect your email address and the content of your messages.
- Business Communications: Any information you voluntarily share during business discussions, meetings, or consultations.
B. Information We Collect Automatically:
- Cookies and Tracking Technologies: We use cookies to collect data about your browsing behavior on our website. See Section 6 for full details.
- Google Analytics: We use Google Analytics to collect information about how visitors use our website, including pages visited, time spent on site, geographic location, device type, browser type, and referring URLs.
- Log Data: Our servers automatically record information including your IP address, browser type, operating system, and the date and time of your visit.
C. Information from Third Parties:
- We may receive information about you from third-party business partners, referral sources, or publicly available sources in connection with potential business cooperation.
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4. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
- To respond to your inquiries and communicate with you about potential business cooperation
- To send you business-related emails, updates, and communications relevant to your inquiry
- To analyze and improve our website, services, and user experience
- To track and understand how our website is used through Google Analytics
- To monitor the performance of our email communications (open rates, click rates)
- To comply with applicable laws and regulations
- To protect against fraudulent, unauthorized, or illegal activity
- To enforce our terms, agreements, and policies
- To fulfill any other purpose for which you provide information
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5. EMAIL COMMUNICATIONS
We may send you emails related to:
- Your inquiry or project discussion
- Business updates and news relevant to Vietnam manufacturing or market entry
- Follow-up communications related to our services
Every marketing or non-transactional email we send includes an unsubscribe option. You may opt out of receiving emails from us at any time by:
- Clicking "Unsubscribe" in any email we send
- Contacting us directly at contact@quamor.co
We use email tracking technology to understand whether our emails are opened and which links are clicked. This data is used solely to improve the quality and relevance of our communications.
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6. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance your experience. We use the following types of cookies:
- Essential Cookies: Required for the website to function. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics).
- Marketing Cookies: Used to track visitor behavior for advertising and retargeting purposes.
- Preference Cookies: Remember your settings and preferences.
When you first visit our website, you will be shown a cookie consent banner allowing you to accept or decline non-essential cookies. You can update your preferences at any time.
You may also manage cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our website.
For more information about Google Analytics and how to opt out, visit:
https://tools.google.com/dlpage/gaoptout
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7. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information only in the following circumstances:
- Wix.com: Our website is hosted on Wix.com, which processes data on our behalf as a data processor.
- Google LLC: We use Google Analytics and other Google services. Google may process your data in the United States. See Google's Privacy Policy at policies.google.com/privacy.
- Email Service Providers: We may use third-party email platforms to manage and send communications. These providers act as data processors and are bound by confidentiality obligations.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
- Business Protection: We may share information to protect the rights, property, or safety of QUAMOR, our clients, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
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8. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law:
- Contact form submissions: Retained for up to 24 months
- Email correspondence: Retained for up to 36 months
- Analytics data: Retained according to Google Analytics default settings (26 months)
After the applicable retention period, we will securely delete or anonymize your information.
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9. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, destruction, or loss. These measures include:
- Secure HTTPS encryption on our website
- Access controls limiting who can access personal data
- Regular security assessments of our systems
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
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10. INTERNATIONAL DATA TRANSFERS
QUAMOR operates between Israel and Vietnam. Your personal information may be transferred to and processed in countries other than the country in which you reside, including Israel, Vietnam, and the United States (via Google and Wix services).
We ensure that appropriate safeguards are in place for such transfers in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) where applicable.
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11. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal information ("right to be forgotten").
- Right to Restrict Processing: Request that we limit how we process your information.
- Right to Data Portability: Request that we transfer your information to another organization.
- Right to Object: Object to our processing of your personal information.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at contact@quamor.co. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
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12. LEGAL BASIS FOR PROCESSING (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information on the following legal bases:
- Contractual Necessity: Processing necessary to respond to your inquiry and provide our services.
- Legitimate Interests: Processing for analytics, website improvement, and business development purposes.
- Consent: Processing based on your explicit consent, such as cookie acceptance or email subscription.
- Legal Obligation: Processing required to comply with applicable laws.
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13. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
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14. CHILDREN'S PRIVACY
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at contact@quamor.co and we will take steps to delete such information.
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15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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16. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
QUAMOR
Email: contact@quamor.co
Phone: +84 359 969 101
Website: quamor.co